Returns Policy
We want you to be completely satisfied with every purchase that you make from us. However, we do understand that there may be rare occasions when you wish to return an item. If you are unhappy with a product for any reason please contact us immediately. We will send a replacement (subject to stock availability) as long as the item is returned to ourselves, in its original condition and packaging, within 14 days of receipt.
The use of a recorded delivery service for any returns is highly recommended for your own protection.
This returns policy does not affect your statutory rights.

Cancelling an Order
You have the right to cancel any order for non-personalised items within 7 days. You will be refunded the cost of the items (not including any postage costs paid) provided the items are returned to us in their original condition and packaging. Orders for Edible Photos or other personalised items cannot be cancelled once they have been processed. Should you wish to cancel an order for any reason please contact us immediately.
The use of a recorded delivery service for any returns is highly recommended for your own protection.
This policy does not affect your statutory rights.

Corporate/School Orders
If you are placing an order through a company we may agree to credit terms, subject to receipt of your Purchase Order. Payment must made be within 30 days of invoice date with no exceptions. Please contact us to make arrangements.